TAG stands out as a trusted partner for thriving businesses
At Technology Assurance Group, we believe your technology should support your business, not slow it down. As business owners ourselves, we know you don’t want to deal with the hassle of IT problems, and we understand you have more critical issues to deal with than your IT infrastructure.
Unleash Your Potential with Our Solutions
Technology should be your greatest business ally, not your adversary. TAG’s suite of IT support solutions is designed to empower your business, transforming IT from a source of stress into a tool for success. From managing your entire IT infrastructure to providing robust security measures and timely onsite support, we’ve got you covered.
Managed Services
We help manage your technology so you can manage your business. We offer comprehensive workstation and server support, ensuring seamless operations around the clock.
Remote Monitoring and Maintenance
Our remote monitoring services ensure the health and longevity of your IT infrastructure. From spotting problems before they arise to performing regular maintenance, we keep your systems running smoothly.
Vendor Management
TAG takes the burden of vendor management off your shoulders. We handle all interactions, making sure you’re getting the most from your technology investments.
Security Management
We prioritize your security. From setting up firewalls to protecting your network, we work hard to prevent cyberthreats from interrupting your business.
Data and Email Backup
Losing important data can be catastrophic. Our comprehensive backup services ensure that your crucial business information is safe and recoverable.
Dark Web Monitoring
Your information is priceless. Our dark web monitoring services continually watch the shadowy corners of the internet to ensure your business data stays out of the wrong hands.
Technology Consulting
We guide you through the complex world of IT, offering expert advice tailored to your business needs.
Onsite Support
When you need us, we’re there. Our onsite support provides the extra assurance that your IT challenges will be addressed promptly and professionally.
Why TAG IT Solutions?
We don’t just offer IT solutions; we offer peace of mind. You’ve built your business expecting certain IT services to be taken care of, and we’re here to deliver. Unlike other Managed Service Providers (MSPs), we focus on creating customized solutions to meet your unique needs, even turning down clients who won’t adopt solutions we deem critical for their business operations.
At TAG, we stand by our offerings – using every solution we suggest. This is our commitment to quality and reassurance that you’re getting nothing less than the best.
Key Benefits of Total IT Support
Consistent Support to Help You Scale & Grow
TAG’s total IT support offers a customized approach to meet specific needs related to IT operations — availability, security, and compliance. With total IT support in place, you will have a single point of contact for all your technology needs — from network security to data backup and disaster recovery (DR).
Increased Employee Productivity
When IT is fragmented, employees are constantly forced to take matters into their own hands to address their technology concerns. With total IT support in place, you can ensure that your employees receive the assistance they need as soon as they need it with round-the-clock support.
Enhanced Business Continuity
An insufficient IT department could leave your business vulnerable to downtime. With TAG, you will be able to sustain minimal downtime even in the event of a disaster. We have the tools and resources in place to get you up and running quickly should a disruption occur.
Strong Technology Infrastructure
With TAG, you outsource your technology infrastructure. This is ideal as it frees up your internal resources to focus on other business-critical tasks. And with a robust technology infrastructure in place, you can be confident that your data is secure and that your employees are receiving reliable network services.
Provide Increased Customer Experience
When your technology is running the way it should with total IT support, you’ll be able to provide consistent and reliable services to clients and partners. Fewer disruptions in your internal and external communications will generate a better experience for everyone.
Do you have more questions about how TAG’s Total IT Support works? Visit our FAQ page!
Our All-You-Can-Eat (AYCE) Model
Tired of being nickel and dimed by IT providers? We know how it feels. With our AYCE model, you pay a flat rate and have access to a buffet of our services. This model promotes transparency and encourages our clients to reach out for support, knowing that they won’t incur extra costs. From antivirus software to backup systems, your licensing fees are included, making our AYCE model a comprehensive, budget-friendly option.
The TAG Difference
Unlike competitors who limit service calls and ticket submissions, or charge for “extras,” we don’t. At TAG, it costs the same whether you call us once or one hundred times a month. We’re more than just a service provider; we’re your IT partners, committed to ensuring your technology serves your business as it should.
We’re committed to doing IT differently. Visit our About Us page to see that difference for yourself
What Our Clients Have to Say…
The TAG Team customer experience is not something you find at many companies. I know close to nothing about technology, but TAG explains it in a way that I always feel like I know what’s going on with our IT.
You are wonderful! The problem was addressed quickly and completely – So great to work with you all
Sean and his team always go above and beyond. I’m so appreciate of how responsive they are to our needs. I cannot recommend them strongly enough!
I cannot express how happy I am with TAG on how quick they respond and fix the issues at hand, and to boot they are so polite!
They are the best when I can’t seem to get anything to work. If you want a great IT team to work with you and your company, I truly recommend Technology Assurance Group, AKA: TAG
THE PEOPLE! Best staff. We always feel supported and that our needs are important.
The TAG staff is a fun bunch of people who are always there to help no matter the issue and don’t talk tech to us making us feel silly.
TAG is always great at looking into the broad scope of what the problem is and helping us problem solve a specific solution that fits both our needs and our budget. TAG consistently delivers on their promise to always put us first as the client and we appreciate their hands-on approach at each situation.
TAG is a responsive company that engages in strategic thinking and solutions with us and supports all locations well, regardless of distance.
The team at T.A.G are the absolute best. As a business owner, your biggest fear today is the unknown world of I.T. Technology Assurance Group takes away all of your anxiety and allows you to focus on what’s most important. If you are looking for the best in Richmond. You have come to the right place!
I could not be happier with there fast and professional service…. My file server went down and they had me up and running in about 1 HR from the time I dropped it off. Kept me informed during the short time of repair by calling to discuss options with me. The price was the best part! Much cheaper than the big chain store and our normal repair service. The whole staff there are incredible friendly and understood how important the computer and data was to me. If you are looking for a place to get your network sorted out then stop reading and call them! A+ guys and keep up the flawless work. I really liked the remote in service to fix future troubles/virus issues!
We’ve worked with TAG for many years and the knowledge and experience that they bring to the table is important not only for us but also for many common clients. They are a business partner you can always count on.
When discussing options for our company TAG presented us with quality options at an affordable price, I have referred them to other business colleagues and they too have been very pleased.
I had the opportunity to visit their offices, and I was blown away by their set up, but also the depth and breadth of the services they offer. Their service department is on top of things, and their response time is great!
TAG is filled with such a professional group of people. It’s very reassuring to know our
Hardware and business systems are in such good hands!
How to Get Started With Our Total IT Support
We will sit down with you and your staff to discuss your gaps, needs, and challenges.
We come onsite and do an assessment of what services we recommend.
Once we have the go-ahead, we start the installation process. We schedule some time to go onsite and install our tools.
We work through onboarding with you, which includes educating you on how to work with us, use our tools, and how to contact us when needed.
Ready to Simplify Your IT Journey?
Our team of experts at TAG is ready and eager to partner with you. Let’s make technology an asset for your business, not a hindrance. Don’t let IT challenges slow you down; instead, leverage our expertise to turn these challenges into opportunities for growth. Reach out to us today and let’s start building a smoother, more efficient IT experience tailored just for you.
Take the first step towards uncomplicated IT.
