If you’re a business owner juggling a dozen roles, you’re not imagining it—your plate really is full. You’re the decision-maker, the visionary, the customer service rep, the budget analyst… and somewhere along the way, someone probably asked you to also be the IT expert. 

That’s where managed IT support becomes more than just a nice-to-have—it becomes a business necessity. 

According to a recent survey, 60% of small and midsize business owners say they don’t have the in-house skills to deal with cybersecurity threats, and 60% feel overwhelmed by the complexity of managing IT. You’re not alone—and the risks are growing. 

At TAG, we specialize in stopping threats before they ever reach your front door. With proactive, all-inclusive IT support, we protect your systems, lighten your workload, and give you the freedom to focus on running your business—not fixing your tech. 

The Silent Danger of “Good Enough” IT 

Let’s be honest, cybersecurity often gets pushed to the back burner. You’re too busy closing deals, managing employees, and putting out fires to think about patching servers or updating firewall policies. 

Cybercriminals are counting on that. 

In fact, around half of all cyber-attacks in 2024 were aimed at small businesses, and the average cost of a breach continues to rise. Many of those businesses had antivirus software. They had passwords. What they didn’t have was a strategic, always-on support system backing them up. 

That’s what TAG delivers. 

Real Support That’s Actually Built Around You 

Our managed IT support isn’t about overwhelming you with jargon or nickel-and-diming you for every support call. It’s about building a partnership with your business—one that protects your data, strengthens your infrastructure, and makes your day easier. 

Here’s how we do it. 

24/7 Monitoring and Maintenance 

Your systems are constantly being watched. We don’t wait for a ticket to open—we’re already addressing the issue. From software updates to system alerts, our around-the-clock monitoring keeps everything running smoothly while you sleep. 

Security at Every Level 

We embed cybersecurity into every layer of your environment. From firewalls to secure email filtering, from password protocols to patch management—every piece is designed to stop threats before they become disasters. 

Backup That Has Your Back 

Whether it’s a power outage, a hardware failure, or a ransomware attack, losing data can be devastating. Our backup and recovery solutions ensure your business-critical data is always protected—and always recoverable. 

Dark Web Monitoring 

Stolen passwords and leaked data often end up for sale on the dark web—sometimes before you even know there’s been a breach. Our monitoring service scans those hidden corners of the internet and alerts us the moment your information appears. 

Onsite and Remote Support 

Sometimes a quick remote fix is all it takes. Other times, you need someone to walk in, roll up their sleeves, and get it done. We do both. You’ll never be left waiting or wondering if help is coming.

Vendor Management (So You Can Stop Playing Middleman) 

Internet down? VoIP issues? Printer not talking to your network? You shouldn’t have to call five vendors and repeat yourself each time. We take over vendor communications so you can get back to work while we get the answers. 

Strategic Technology Consulting 

We’re not just here to react—we’re here to guide. We help you make informed decisions about your IT environment, from budgeting and forecasting to scaling and adopting new technology that actually supports your growth. 

Flat-Rate Pricing That Actually Encourages Support 

One of the biggest problems business owners have with their current IT providers is feeling like they can’t reach out for help.  

Too many providers charge per ticket, per call, per hour. It adds up fast—and it trains your team to avoid support altogether. That’s not just frustrating. It’s dangerous. 

TAG’s All-You-Can-Eat (AYCE) pricing model eliminates that barrier. You get one flat, predictable monthly rate that covers all your support needs. That means your staff can get help when they need it—without worrying about hidden fees. 

We want you to call us. That’s how problems get solved early. That’s how downtime gets avoided. That’s how your business stays productive and secure. 

We Don’t Just “Support” You. We Partner With You. 

Here’s the truth: we’re not a one-size-fits-all provider. We work best with businesses that want to use technology as a strategic advantage—not just a quick fix. 

We use every tool we recommend and stand behind every solution we implement. Our team is focused on doing what’s right for your business, delivering dependable results without cutting corners or settling for “good enough.” 

From day one, you’ll know exactly what’s included and exactly where we stand—right beside you, fully invested in your success.  

What This Means for You 

Here’s what happens when you no longer have to manage IT chaos on your own: 

  • Less Downtime – With proactive maintenance, issues get fixed before they snowball into costly outages. 
  • More Productivity – Your employees spend less time troubleshooting and more time doing what they were hired to do. 
  • Better Security – Layered defenses, constant monitoring, and a team that’s always watching your back. 
  • Faster Response – Whether remote or onsite, support is never more than a call away. 
  • Stronger Confidence – You know your business is protected. Your clients know it too. 

You Focus on the Business. We’ll Handle the Rest. 

You weren’t meant to be your own tech department. You were meant to lead your business, build your team, and drive your mission forward. 

TAG’s managed IT support was built to free you up to do exactly that. We protect your systems. We eliminate the noise. We help you grow—without worrying about what’s lurking in the background. 

It’s time to stop reacting and start protecting. 

Let’s talk about how TAG can help your business move forward—securely, efficiently, and confidently.