The invention of the inbox is up there – on par with the invention of the light bulb, peanut butter, and the modern day automobile. Emailing can save time, increase efficiency, and open up communication radically.
However, at the same time, it can do the exact opposite of all those things. If used inappropriately, emailing can waste time, decrease productivity, and build up an absurdly thick wall where there wasn’t one before. Doesn’t sound like a good time, does it?
So how does this happen? How does someone (or an entire business) take something that was inherently created for good and make is so very not good? Simple. Here are just some of the things you should never ever do when emailing.
Hi! I’m a link!
It’s a horrible idea to send someone an email that has nothing in it besides a lone link or attachment. It looks unprofessional and can lead to a whole mess of confusion. Even if someone is expecting a link or attachment from you, don’t be afraid to address this expectation directly. Here is the link you requested with regards to emailing at the office.
Hey there. Hello…? Anybody there? It’s me again.
Don’t ever email a person multiple times regarding the same matter. The only thing you will do is push this person into actually ignoring your emails. If it’s an urgent situation, then you can send one reminder email under the guise of a follow-up, but that is it. No more.